Service Request To ensure we can provide the best possible service we require you to complete this form. Make, model and serial number, along with other essential information must be included for an accurate request to be created. To secure a call, you must also have an account with Stoddart. PLEASE NOTE: Warranty call-outs take place Mondays to Fridays between 7:30am and 4:00pm (except public holidays). Any calls outside these times will be subject to penalty rates and MUST be logged via phone by calling 1300 307 289. Certain items such as glass components and light fittings are not covered under warranty. Claims for non-covered parts, no faults found, travel over 50km or other items outside our standard terms and conditions will be chargeable. Any chargeable items will be COD terms – payable onsite. THIS FORM MUST BE COMPLETED OR REQUEST CANNOT BE PROCESSED Request Type: --None-- Service Request Inspection Warranty Claim Site Details: Site Contact - First Name Site Contact - Last Name Site Contact Email Address Business Name Street Address Suburb State --None-- Australian Capital Territory New South Wales Northern Territory Queensland South Australia Tasmania Victoria Western Australia Other Post code Phone Mobile Equipment Details Equipment Type: --None-- Bain Marie/Hot Boxes Combi and Convection Ovens Coolroom Countertop Dishwasher Hood Dishwasher U/C Dishwasher Rack type/Flight Display / Preparation Refrigeration Exhaust Hood Fryer (Standalone) Fryer Filter Systems Induction Cooking Kettle / Boiling Pans Modular Equipment (Pasta Cooker, Solid Top, Char Grill, Ranges, etc) Refrigerated Drawer U/C Refrigeration/Upright Refrigeration Brand: --None-- Adande Airex Anets Asado CookTek Culinaire Electrolux Giorik Halton Koldtech Metro Plumbing PowerSoak RAM Simply Stainless Stoddart Visualine Woodson Woodson Starline Other Model Number Serial no Opening Hours Purchase Date (dd/mm/yyyy) Please keep a copy of your tax invoice or delivery docket as proof of purchase for future reference Company purchased from Has the following been checked? Electrical power supply Gas Water supply Hold down your mouse to select multiple values Description of fault Customer Type: --None-- End User Distributor I have an account with Stoddart Your Name Your Email Address I hereby agree to Stoddart’s Warranty Terms & Conditions