Service Request

To ensure we can provide the best possible service we require you to complete this form. Make, model and serial number, along with other essential information must be included for an accurate request to be created. To secure a call, you must also have an account with Stoddart.

PLEASE NOTE: Warranty call-outs take place Mondays to Fridays between 7:30am and 4:00pm (except public holidays). Any calls outside these times will be subject to penalty rates and MUST be logged via phone by calling 1300 307 289. Certain items such as glass components and light fittings are not covered under warranty. Claims for non-covered parts, no faults found, travel over 50km or other items outside our standard terms and conditions will be chargeable. Any chargeable items will be COD terms – payable onsite.

THIS FORM MUST BE COMPLETED OR REQUEST CANNOT BE PROCESSED

Request Type:

Site Details:

Site Contact - First Name

Site Contact - Last Name

Site Contact Email Address

Business Name

Street Address

Suburb

State

Post code

Phone

Mobile

Equipment Details

Equipment Type:

Brand:

Model Number

Serial no

Opening Hours

Purchase Date (dd/mm/yyyy) Please keep a copy of your tax invoice or delivery docket as proof of purchase for future reference

Company purchased from

Has the following been checked?
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Description of fault

Customer Type:

I have an account with Stoddart

Your Name

Your Email Address

I hereby agree to Stoddart’s Warranty Terms & Conditions