Service Request

To ensure we can provide the best possible service we require you to complete this form. Make, model and serial number, along with other essential information must be included for an accurate request to be created. To secure a call, you must also have an account with Stoddart.

PLEASE NOTE: Warranty call-outs take place Mondays to Fridays between 7:30am and 4:00pm (except public holidays). Any calls outside these times will be subject to penalty rates and MUST be logged via phone by calling 1300 307 289. Certain items such as glass components and light fittings are not covered under warranty. Claims for non-covered parts, no faults found, travel over 50km or other items outside our standard terms and conditions will be chargeable. Any chargeable items will be COD terms – payable onsite.

THIS FORM MUST BE COMPLETED OR REQUEST CANNOT BE PROCESSED